A De-Googled phone operates on an Android variant without Google services and apps, ensuring that no data is relayed to Google, thereby preserving your privacy.

Our phone employs a privacy-centric, open-source, de-Googled operating system. It offers an experience similar to standard Android but with an emphasis on safeguarding privacy.

Absolutely! You can obtain your preferred apps from privacy-centric platforms like F-Droid and Aurora Store. However, since some apps heavily rely on Google services, they might not function perfectly. We recommend using privacy-friendly alternatives whenever possible.

While iPhones and standard Android phones continuously send data to Apple or Google respectively, even when inactive, PrimePrivacy Phones operate on a de-Googled system, ensuring your activities aren’t tracked or your data harvested.

Our phones come with several privacy-enhancing features such as end-to-end encrypted
messaging, private DNS, controls for camera & microphone, private browsing, and enhanced, confidential communication channels.

No. Our phones are designed to work smoothly without the need for a Google account for
either setup or usage.

While we don't provide the updates ourselves, regular security updates are provided through the CalyxOS operating system to guard against new threats.

We follow strict data management protocols to guarantee your data's privacy. We use your
data exclusively for agreed-upon purposes and never distribute it to third parties without your
explicit consent.

Yes. Our phones are VPN-compatible, offering you enhanced security and privacy while browsing.

We offer global shipping for all our products. For a detailed understanding, please see our
Shipping and Returns Policy page.

We stand by the quality of our products. If you're not satisfied, you can return the product
within 30 days in its original condition for a full refund. More details are on our Returns and
Refunds Policy page.

We accept a variety of payment options, including major debit/credit cards (Visa,
MasterCard, American Express), PayPal, and selected cryptocurrencies. More details can be found on our Payment Methods page.

Absolutely. Our phones function like any other Android device concerning carrier services,
assuring seamless integration.

Our smartphones are designed with your privacy in mind, neither eavesdropping nor tracking
your location. They run on a privacy-centric Android variant derived from the Android Open
Source Project (AOSP), eliminating Google software while integrating encryption and
privacy-conscious applications.

Yes. Simply transfer your current SIM card to our phone, and you'll retain your number.
Occasionally, carriers might require the phone's IMEI number, which you can provide either
through your online account or their customer service.

Transferring personal data is simple, irrespective of its type or your original platform (iPhone
or Android). We offer guides to facilitate this process: "Transferring personal data from
iPhone" and "Transferring personal data from Android."

While it might seem counterintuitive, Google Pixel phones are highly customisable and are designed to support secure modifications. The Pixel hardware team actively endorses third-party software development. Excluding those from Verizon, Pixels support bootloader unlocking and the installation of custom firmware signing keys.

The operating system we use is open source. This ensures transparency, as its source code
is open for audit, confirming ethical and secure development. Much of the software within
our OS comes from community-driven projects, generally free from major corporate
influences and prioritising egalitarian principles.

While we guarantee a hassle-free 30-day return policy, the manufacturer's warranty might
vary based on our service nature. However, for Google Pixels, Calyx Institute has asserted
that Google continues to honour their warranty even with CalyxOS installed.